Legal Notices
Access and use of the website www.cajmi.com are subject to the general conditions of sale. We invite customers to carefully read the general conditions of sale before placing an order.
Identification of the CAJMI service provider
CAJMI SRL
Address: Parvis Saint-Pierre 2, 1180 Uccle Belgium
Company number: 0775.253.494
VAT number: BE 0775.253.494
Telephone: +32 2 343 80 74
Email: info@cajmi.com
Bank account: BE71 0689 4340 6869
BIC: GKCCBEBB
These general conditions apply to the purchase and shipment of goods in Europe through our website "www.cajmi.com". Please read these terms of sale carefully before placing an order. By confirming that you have read and accepted these conditions of sale when you submit an order through our site, you accept these conditions of sale without reservation.
If you need additional information or if you have any questions about our conditions of sale, please contact us by email via our “Contact Us” section.
These conditions of sale, together with your order confirmation, constitute the contract between us and you applicable to the supply of the goods. No other general conditions will apply. The contract cannot be modified, unless the parties mutually agree to modify it, in writing or by email.
A copy of these Terms of Sale may be retained electronically or printed by all users of our site.
All goods are shipped from our warehouses in Brussels, Belgium.
Information about the goods
We will do our best to ensure that information regarding the goods is accurate and up to date. However, we cannot ensure or guarantee that the goods will always be available if you wish to order them. Nothing appearing on our website should be considered as an attestation or declaration relating to the goods. All images, illustrations and descriptions relating to the Goods are for information purposes only and you are welcome to contact us via the “Contact Us” page if you require further information about the Goods.
We do our best to accurately display the characteristics of our merchandise, including applicable colors. However, the color you see may depend on your computer system and its settings. Therefore, we cannot guarantee that your computer will accurately display these colors.
We reserve the right, at any time and without notice, to modify the information relating to the goods displayed on our website, including without limitation, pricing information, description and availability of the goods. However, changes in price, availability or description of the Goods will not affect any orders you have placed and which we have already accepted in accordance with Clause 2 below.
The above will not affect your legal rights in relation to goods which are incorrectly described.
Place order
Certain rules must be followed to place an order. You must be at least 18 years old. You need to choose the goods on the website "www.cajmi.com", your preferred shipping method and other optional services, if desired, and then click the "ORDER" button. Before finalizing the verification procedure for your purchase, you will be asked to create your personal account if this has not already been done, otherwise you must log in to your account.
We cannot accept orders placed by any method other than that detailed above.
If you have any problems placing an order, or if you are unsure whether your order has been completed, please contact us "Contact Us".
When you place an order, you are making an offer to us to purchase the goods you have chosen. Orders are subject to availability of goods and are subject to acceptance by us, and we may, at any time, refuse to accept your order, in the following cases:
(i) You provided incorrect information, including, but not limited to, insufficient or incorrect banking information, incorrect billing information, insufficient or incorrect shipping address, or fraudulent information;
(ii) There is an error on our site relating to the goods you have ordered; for example, an error in relation to the price or description of the goods displayed on our website;
(iii) The goods you ordered are no longer available via our website;
(iv) We believe that you are under 18 years of age.
We will not be liable to you or any third party for removing any goods from the Site, deleting or revising any information or content on the Site, refusing to process any order or suspending service. any transaction after we have started to execute it.
If we are unable to accept or process your order, we will contact you promptly by email or telephone, and no later than 30 days from the date of your order. If we cannot accept or process your order due to unavailability of the goods, or due to an error in pricing and/or other information about the goods for which you have ordered, we will contact you and we will offer you other products as replacements that you may wish to purchase. If you do not wish to accept our proposals, we will in this case cancel your order relating to the goods which we are unable to supply and we will reimburse you for the amounts which you have paid to us in respect of these goods.
If you placed an order through the website, you will receive an automatic email acknowledging receipt of your order. This email contains the relevant details of your order (quantities, prices and shipping terms). Please note, this email is not an acceptance of your order. Unless you cancel your order, it will be shipped. You will then receive an order shipping confirmation email informing you that we have shipped, in whole or in part, the goods covered by your order.
Orders may be canceled at any time before we process them. If you wish to cancel your Order, please contact us via the “Contact Us” page. We will not accept order cancellations made by any method other than that detailed above. Once your order has been processed, you will only be able to exercise your right of withdrawal in accordance with the procedure stipulated in Article 8 below.
Procedure applicable in the event of unavailability of goods
We will do our best to ensure that the information displayed on our website regarding the goods is always accurate. However, when you place an order, unfortunately some goods may be out of stock, particularly if the stock level was low when you placed your order.
If we are unable to send you the ordered goods within 30 days from the date of your order, we will contact you and ask you whether you would like us to cancel your order, either in part or in whole, in which case we will refund you the cost of the goods for the canceled order. If we do not receive a response from you to our email or to the voicemail message we may leave for you, we will send you a reminder email. If you do not contact us within 3 days we will cancel your entire order and refund the cost of the goods. Nothing in these terms and conditions of sale will affect your legal rights in respect of goods which are faulty or incorrectly described.
Our pricing policy
The prices of the Goods are shown on our website and will be confirmed in the automatic order confirmation email you receive when you have placed your order.
All prices are in euros and include VAT but do not include delivery costs.
Delivery charges may apply to your order as indicated on our website at the time you submit your order. Delivery costs depend on the value of your order and the shipping method you requested. To view our delivery costs and applicable terms and conditions, please visit our Delivery page.
We reserve the right to change the price of our goods on our website at any time without notice. Changes to the price of the goods will not affect your order, once we have accepted it and sent you an order confirmation email.
If we find an error in the price of the goods you have ordered, we will notify you as soon as possible by email or telephone and give you the choice of whether to re-confirm your order at the correct price or cancel it. If you cancel the order, we will refund the amount you paid or transfer it to your credit.
Payment terms
We accept most payment cards: Maestro, Visa, Visa Debit, PayPal, Master Card and American Express. Payment must be made in the currency listed on your order before submitting your order.
If you are paying by credit or debit card, you must provide your card details when you place your order. Your credit or debit card will be charged for the full value of your order at the time we receive your order. Your order will only be accepted when the issuer of your credit or debit card has authorized the use of your card for payment for the goods ordered and we will then dispatch the goods. If we do not receive such authorization, we will contact you. We reserve the right to verify the identity of the credit or debit card holder by requesting appropriate supporting documentation.
We take all reasonable precautions to secure our site and prevent fraud. All transactions made using credit and debit cards on this site are processed by “Stripe”, a secure payment platform which will be responsible for holding and automatically processing information relating to your payment terms in a secure environment. Please note that we may, at any time and in our sole discretion, place restrictions on the shipment of goods to certain countries or locations that we believe pose a high risk of fraud.
If you pay with PayPal or Hipay, you will be asked to log into your account with your email address and password to confirm the payment. If you do not have a PayPal or Hipay account, you can still pay with PayPal up to a maximum of 10 times and you will be asked to enter your personal data and credit card details. Your goods will be delivered after your payment is completed. If we do not receive cleared funds payment within 30 days of your order date, then your order will be canceled.
We will send you the goods to the delivery address given in your order confirmation. However, we will be able to send you the relevant documents by email only to the email address that you indicated when placing the order.
1- Payments by transfer
1-1 Payment deadlines: All invoices are payable in cash, at the head office of CAJMI SRL, unless a different arrangement has been made. Any exceeding of a due date agreed between parties results in the immediate recovery of all invoices not yet due. In the event of non-payment, we reserve the right to terminate deliveries, services and to consider, automatically and without any formal notice, the contract as terminated in its entirety or for the part which has not been paid. not yet executed.
1-2 Interest: In the event of non-payment of the invoice within the set deadline, legal interest at the legal interest rate of 11% (according to the law of 2.8.2002 to cover arrears in commercial transactions), from the due date of the invoice until the date of receipt of payment.
1-3 Credit limitation: The invoice amount will be increased by a flat rate of 2%, which will be due when payment reaches us after the scheduled due date. This package does not prevent the application of the interests provided for above.
1-4 Compensation: In the event of non-payment of the invoice within the set deadline, its amount will be increased, automatically and without formal notice, by 15% with a minimum of 75 euros as fixed compensation through costs extrajudicial without prejudice to legal costs and late payment interest.
1-5 Imputations of payments: art. 125-4 of the Civil Code
Date and time of delivery of the goods and methods of tracking my order
Goods ordered through this Site can only be delivered in Europe.
Delivery will be made by standard carrier during normal business hours, Monday through Friday (except holidays). Delivery charges may apply to your order: to view our delivery terms and conditions and delivery charges, please visit the Delivery page. Upon delivery of the goods to our carrier, we will send you an order Dispatch confirmation email.
We will deliver the goods only upon receipt of payment. We will do our utmost to ensure that the goods are delivered within the times mentioned in our general delivery conditions. However, any delivery date or time specified by us should only be considered an estimate and we will not be liable for any loss or damage you may suffer as a result of unavoidable delay in delivery.
If there is no one who can accept delivery of the goods to the specified delivery address, the carrier will leave a notice in your mailbox.
The transfer of ownership and risks associated with the goods will take place to your benefit on the day of delivery.
How to return the goods
We hope you will be delighted with your purchase from CAJMI SRL. However, we understand if you wish to return an item. Goods which have been supplied incorrectly, which are incomplete, which are damaged or non-conforming, or if you have simply changed your mind, can be returned to us using the procedure below and within the specified time limits indicated on our Delivery page in the Return Policy section.
Your right to cancel your order under the distance selling regulations
For customers only:
You have the right to notify CAJMI SRL, Parvis Saint-Pierre in 1180 Brussels, that you are renouncing the purchase, without penalties and without giving any reason, within 14 calendar days from the day after the day of delivery of the goods. .
If you are a consumer established in the European Union, you have the right to cancel your order placed with us under article 47 of the Belgian law of April 6, 2010 on Commercial Practices and Consumer Protection ( transposing the European Directive on consumer protection in relation to distance contracts (the “Distance Sales Regulations”).
If you wish to cancel your order under the Distance Selling Regulations, you have 14 calendar days from the day after the day of delivery of the goods. In this case, we will issue a full refund to you, including any delivery costs paid at the time of your order.
Please follow the procedure below to return goods under the Distance Selling Regulations:
(i) Inform us of your decision to cancel the contract within 14 calendar days from the day after the day of delivery of the goods, by email, telephone or registered post to our customer service. Our customer service can be reached:
- Via the “Contact us” page of the website
- By email: info@cajmi.com
- By telephone: +32 4 86 75 68 73
- By mail: CAJMI SRL, Customer Service, Parvis Saint Pierre 2, 1180 Uccle, Belgium
(ii) You return the goods to us following the procedure indicated under “How to make a return” on our Delivery page in the Returns Policy section.
(iii) You return, at your expense, the complete order if you have already received it. In all cases, the goods must be in their original condition and packaging and not damaged.
If you are returning your items under the Distance Selling Regulations, all delivery charges paid at the time of your order will be refunded in full.
Please note that the costs of returning the goods to us are your responsibility.
Please note that whilst the goods remain in your possession you have an obligation to ensure that they are kept safe, secure and in good condition.
We will generally process your refund within 14 days of receipt of your returned goods but this period may be up to 30 days during busy periods.
Our responsibility to you
These conditions of sale constitute the entire agreement between the parties with respect to the supply of the goods. Unless otherwise stipulated in this article, no other guarantee, condition or stipulation than those provided for herein may be enforceable against us with regard to the supply, inability to supply, or delays in supply of the goods.
Any warranty, condition or other provision arising out of or in connection with the supply of goods, which might otherwise be implied or form part of the contract by statute, common law or the law in force in the country in which you are domiciled or in which you purchased the Goods, is hereby expressly excluded, to the fullest extent permitted by law. In particular, our liability cannot be raised for:
(i) any loss of earnings, loss of income, loss of business, loss of revenue or loss of goodwill;
(ii) any loss or damage which was not reasonably foreseeable as a result of our failure to comply with a contract or our statutory duty of care. Loss or damage is "reasonably foreseeable" if, at the time the contract between you and us was entered into, such a loss could have been foreseen (or reasonably should have been envisaged) by either of us, or if you have informed you of the fact that such a loss could occur in the event of a failure on our part in respect of non-compliance with the contract or our legal duty of care.
Notwithstanding the foregoing, these conditions of sale cannot in any way limit or exclude our liability with regard to
(i) death or physical harm caused by our negligence,
(ii) fraud;
(iii) any failure to comply with obligations arising from mandatory national laws in force regarding respect for property law,
(iv) any liability which cannot be excluded under applicable law.
These conditions of sale cannot in any way affect your rights as a consumer provided for by law, nor your right of withdrawal stipulated in Article 8 above.
Use of your personal data
You agree and understand that we may store, process and use data collected when you register on the Site for the purposes of processing your order. We will process data about you in accordance with the law.
In addition to your purchases on our online store, we collect a certain amount of personal and individual data (surname, first name, postal code, email address and bank details or, for example, credit card data). Personal data must be precise and truthful. We will use this data for as long as its use is part of the basic motivations, execution and completion of the contract established between us, as long as, in short, it is necessary to serve the purposes of the contract. , namely managing the completion of your order and your payment, but also the delivery of the goods ordered. Finally, we will use your email address to inform you of the status of your order and delivery. If you have explicitly agreed to use your email address also to regularly send you our newsletter with our offers, promotions and competitions. You can unsubscribe at any time using a link provided for this purpose at the end of each newsletter.
From the moment we have received clear and explicit express consent from you, we will also use the personal data recorded for possible future visits or purchases in our online store. The recording of this data in our online store, which is contractually necessary, will allow you to not subsequently be forced to enter this data for each order. This consent may be revoked at any time with effect for the future. In this case your data will be locked for any further use after full execution of the contract and will be deleted after expiry of the archiving deadlines prescribed by tax and commercial law.
If you have not given us explicit consent, we will use your personal data exclusively for the execution and completion of the contract. From the moment the terms of the contract make it necessary, we transmit your data as part of the reception and execution of your order to our service providers
You can find our data protection declaration at any time under www.cajmi.com. You can also display the exact content of the consent to the use of your data for the purposes of sending the newsletter or the application and maintenance of a customer account.
Data collected
The data collected by CAJMI comes from:
Your registration: these are the data appearing on the registration form such as your last name, first name, date of birth and your contact details.
From the use of CAJMI services: data allowing you to be identified and authenticated, including data relating to purchases, places and times of order and purchase, your navigation path on the site, dates and times of consultation of the site and location data.
Social networks: Facebook and Instagram. Data exchanges may take place between CAJMI and social networks when you are connected to the social network Facebook/Instagram on your computer and you consult a page of the CAJMI site. Likewise, if you click on the Instagram/Facebook button from the CAJMI site, Instagram/Facebook will collect this information. If you do not wish to have such exchanges, we advise you to disconnect from social networks before consulting the CAJMI site.
Use of the site
Use of this site is subject to the terms of use.
Intellectual property rights
CAJMI SRL as well as all brands, whether figurative or not, and all other brands, illustrations, images and any logo which appear on our products, accessories or packaging, whether registered or not, are and remain the property exclusive of CAJMI SRL and its affiliates. Any reproduction, whether complete or partial, any modification or use of these brands, illustrations, images and the logo, whatever the reason and in any means of communication whatsoever, without our prior, express and express consent. written, is strictly prohibited and will give rise to legal proceedings.
Circumstances beyond our control
We will use our best efforts to perform our obligations under these conditions of sale. However, we shall not be liable for any delay or non-performance, if such delay or non-performance results from circumstances beyond our control such as, but not limited to, a natural disaster, explosion, flood, fire or accident; war or public unrest; a strike, industrial dispute or work stoppages; any form of intervention by public authorities; an act or omission of a third party; a failure of our suppliers; a failure by you to provide us with a correct delivery address or to notify us of any change of address, or a failure by you to pay.
We will notify you as soon as possible of any such unforeseeable event after it occurs, and we will perform our obligations as quickly as possible. In the event that such interruption continues beyond a period of two weeks, you will have the right to cancel the order, and a refund will be made in accordance with Article 8 of these conditions of sale.
Applicable right
These conditions of sale are governed by the laws of Belgium, excluding its applicable conflict of law provisions. To the extent permitted by applicable consumer protection law, any action or claim related to these conditions of sale will be subject to the exclusive jurisdiction of the courts of Brussels.
Resale and reshipment of our merchandise
We constantly monitor the quality of the goods we offer to our customers in order to guarantee constant customer satisfaction. Our goods are only distributed in our own stores and in the stores of our dealers. You may not falsely impersonate yourself as one of our authorized resellers or otherwise misrepresent yourself as being qualified to resell our merchandise. We reserve the right to refuse to accept your order, if we suspect you of intending to resell our goods.
Contact us
If you have any questions about these conditions of sale, our goods or your order, please contact us via our “Contact Us” page.
Terms and conditions
The fact that we do not require and the fact that you do not require the application of any clause of these conditions of sale can in no way be considered as a waiver of the rights arising from said clause. This non-performance may in no case subsequently affect the right to enforce said clause.